The firmware on your Mavic can be upgraded with the DJI Go app or the DJI Assistant 2. This video will show you how to update with DJI Assistant 2. Before upgrading please do the following: Download and install DJI Assistant 2. Ensure your PC is connected to the internet. You can use DJI Assistant 2 to upgrade the remote controller and aircraft respectively. Or upgrade them together when they are connected to each. Note: Upgrading firmware on the remote controller will take about 5 minutes. Upgrading the firmware on the aircraft will take about 10 minutes. The remote controller and aircraft will upgrade when they are connected to each other with a USB cable. The process will take about 15 minutes total. Upgrading firmware on the aircraft. Connect the aircraft to your PC with a USB cable. Power on the aircraft. Run DJI Assistant 2. Log into your DJI account. If you don’t have a DJI account register on the official website. Click firmware upgrade on the left. Select the firmware version to which you’d like to upgrade. Click start upgrade and wait for the firmware package to be downloaded. The upgrade will start automatically after the download finishes.
Upgrading firmware on the remote controller. Connect the remote controller to your PC with a USB cable. Turn on the remote controller. Please note: the remote controller must be connected to the computer with a USB cable before it is powered on. Run DJI Assistant 2. Click start upgrade and wait for the firmware package to be downloaded. The upgrade will start automatically after this download finishes. The remote controller does not need to be connected with the aircraft when bring upgraded separately. Upgrade failure and troubleshooting. Upgrading cannot be conducted when the battery life is lower than 50% for the aircraft or remote controller. Please ensure your aircraft and remote controller batteries are fully charged before upgrading. Upgrading will fail if the Mavic is turned off during an upgrade. If this happens restart the Mavic and upgrade again. It is normal for the Mavic to restart several times during upgrading. If the remote controller is connected with the aircraft they will connect and disconnect from each other twice. If the internet disconnect while you’re downloading a firmware package the upgrade will fail. If this happens please reconnect to the internet and disconnect the aircraft and the upgrade will finish downloading. After the upgrade is complete reconnect the aircraft to the PC and the upgrade will complete.
If the aircraft and remote controller fail to be upgraded repeatedly when they are connected or the aircraft cannot be linked to the remote controller the firmware of the aircraft and RC may be inconsistent. In this case, upgrade the aircraft and remote controller respectively to the latest version with DJI Assistant 2
