Skip to next element
Elevate Your Operations with Enterprise Drone Solutions

DJI Mavic Pro – Exporting Remote Controller Data with DJI Assistant 2

DJI Mavic Pro – Exporting Remote Controller Data with DJI Assistant 2

In this video we will show you how to exporting remote controller data. The Mavic Pro stores 2 kinds of data, aircraft data and remote controller data. If you’re having issues with your remote controller DJI support may request your remote controller data for analysis. Download DJI assistant 2 from the official DJI website and install it. Connect the remote controller to your computer with a USB cable. Launch DJI assistant 2. Power on the remote controller. Click black box in DJI assistant 2. Click save to local and create a folder t which you’ll save the data. When export complete is shown in the app open your data folder to see all the exported remote controller data. Users cannot open the data files as they are encrypted. Please upload the contents of the folder to a cloud storage website and send the link to DJI support. 

Share on: